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Help, calls at our office are dropping intermittently?
Christian T asked:
I’m at the end of my rope! At our office, I somehow got stuck with being in charge of the phones. Well, we have an Avaya PBX, not VOIP, and we are having problems with dropped calls. The phone company and the company in charge of the PBX are pointing fingers at each other. Whose fault is it? Two details: we have two T1s, one for local, one for long distance, all the dropped calls have come from outbound calls to long distance numbers. Also, one dropped call involved someone here calling two people to start a conference call, and during the call, one of the parties dropped, but the other stayed on, thought that was unusual. Whose fault do you think it is? I don’t know what to do!
We’ve had the phone company and the company that services the PBX out multiple times. The phone company claims their loop is clear, but it is erroring out between the PBX and CSU. The PBX support company claims they cannot find any errors, it runs just fine. Also, the calls that drop, apparently the other party hears a lot of static and electric popping immediately prior to the call dropping.
I’m at the end of my rope! At our office, I somehow got stuck with being in charge of the phones. Well, we have an Avaya PBX, not VOIP, and we are having problems with dropped calls. The phone company and the company in charge of the PBX are pointing fingers at each other. Whose fault is it? Two details: we have two T1s, one for local, one for long distance, all the dropped calls have come from outbound calls to long distance numbers. Also, one dropped call involved someone here calling two people to start a conference call, and during the call, one of the parties dropped, but the other stayed on, thought that was unusual. Whose fault do you think it is? I don’t know what to do!
We’ve had the phone company and the company that services the PBX out multiple times. The phone company claims their loop is clear, but it is erroring out between the PBX and CSU. The PBX support company claims they cannot find any errors, it runs just fine. Also, the calls that drop, apparently the other party hears a lot of static and electric popping immediately prior to the call dropping.
Why does it sound like I have keylogging VIOP Voyers on my connection? Is that the new cool voyer thing to do
Wan2know asked:
It sounds like more than one person are just watching my browser session and talking about it over a wireless or regular connection line. I am sitting here quitly in my house and there is no one around, but it sounds like some sort of conference call is hovering around my machine? They even delete key strokes and move my mouse it is really anoying. Does anyone know how to detect active spying, voip, or other IM voyer techniques that are being used online? If anyone could tell me how to check for these anoying security breaks, that would be awesome. Thanks.